Introduction

1. What is U.S. Cellular Daily Perks?
2. Why would I want Daily Perks?
3. What will Daily Perks cost me?
4. What kind of offers are going to be sent to me?
5. How can I get Daily Perks on my phone?
6. Is Daily Perks available on all phone models?
7. Will using Daily Perks interfere with my phone service?
8. Will I still be able to store photos, ringtones and contact information?
9. When and where will I be able to use Daily Perks?
10. Can I receive offers from different areas when I'm traveling?
11. How will I know when there is a software update available?
12. Is there a service document that I am agreeing to by signing up for Daily Perks?
13. What will Daily Perks do with my information?
14. How much data/disk space does Daily perks use?

User Preferences & Optimizing User Experience

15. How do I open Daily Perks, or view current offers and content again after they have been dismissed?
16. I received an offer a few days ago. I was planning on using it, but it's not in my Recent Info and Offers. How do I get it back?
17. Can I change the sound the Daily Perks application makes? Can I turn the volume down or off?
18. I don't want a certain type of content; is there any way I can block specific offers?
19. I'm receiving offers too early in the morning/too late at night-what can I do?
20. What does the "Call" option do? Is there a charge to use this function?
21. What does the "Send Txt" option do? Is there a charge to use this function?
22. What does the "Launch" option do? Is there a charge to use this function?
23. What are ratings? How are they used?
24. What are "U.S. Cellular Messages"?
25. What are "Bonus Messages"?
26. Can I set my phone to only receive a certain type of content or offer?

Customer Service Troubleshooting

27. How do I cancel Daily Perks?
28. I'm receiving offers from retailers and restaurants that are not in my area; what can I do?
29. I'm receiving content and offers that are not local to me and/or my ZIP code has changed; what can I do?
30. I'm getting an error [or insufficient memory] message when I try to download ringtones; what do I do?
31. Can I receive offers from different areas when I'm traveling?

Introduction

1. What is U.S. Cellular Daily Perks?
Daily Perks is the best way for you to stay in touch with U.S. Cellular. U.S. Cellular Daily Perks will provide you with not only important account information but interesting and exclusive offers. These offers provide discounts on products and services from restaurants and retailers in your area. Daily Perks will also send you useful and entertaining content such as Weather, Sports Scores, Horoscope, etc. The best part? It's FREE.
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2. Why would I want Daily Perks?
Daily Perks sends fun filled content and useful information for your daily life, as well as exclusive and valuable offers to your phone. You will receive content like weather information, movie releases, sports scores, fun facts and trivia, helpful tips, and more. In addition to that, you will receive valued offers from local and national businesses for new products, contests and discounted goods and services.
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3. What will Daily Perks cost me?
Nothingthe service is absolutely free! There is no fee to download or use the Daily Perks application.
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4. What kind of offers are going to be sent to me?
You will receive popular information like weather forecasts, current gas prices, trivia and sports scores, along with coupons and discounts from local and national businesses. You will also receive occasional messages from U.S. Cellular including helpful tips, discounts on U.S. Cellular products and services, and other special announcements.
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5. How can I get Daily Perks on my phone?
Once you know your phone is eligible, you can download it from the applications catalog by following these instructions:

For Android phones:

Menu>>>Android Marketplace>>>Search>>>Daily Perks

For Blackberry phones:

Menu>>>BlackBerry App World>>>Featured Apps>>>Daily Perks
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6. Is Daily Perks available on all phone models?
Not yet, but the list of compatible phones is always growing!
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7. Will using Daily Perks interfere with my phone service?
Daily Perks is designed to provide an optimal user experience. Daily Perks should not interrupt your phone calls or other use of the phone. Daily Perks is designed to deliver information and offers to your phone when it is not in use.
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8. Will I still be able to store photos, ringtones and contact information?
Yes. Content, discounts and offers presented through Daily Perks require minimal memory, and should not affect the functionality of your phone's other software and applications. You will be able to download ringtones and games, and store photos and contact information.
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9. When and where will I be able to use Daily Perks?
You will receive Daily Perks anywhere within the U.S. Cellular network coverage areas. Content and offers will be delivered to your phone periodically throughout the day. You can view current content and offers at any time by launching the Daily Perks application.
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10. Can I receive offers from different areas when I'm traveling?
Daily Perks content and offers are specifically tailored to the zip code that you provide during registration. Once you have accepted the Daily Perks Terms of Service, you will receive offers specific to this location. However, if you are traveling outside of your home network (including outside of the United States) you may incur roaming charges for the data updates that are free of charge to you while within your home network.
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11. How will I know when there is a software update available?

For Android phones:

When an application update is available, the Android Marketplace will alert you and you can download the update via the Marketplace.

For Blackberry phones:

When an application update is available, your Blackberry device will alert you and you will be able to easily obtain the update through Blackberry App World
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12. Is there a service document that I am agreeing to by signing up for Daily Perks?
Yesour Terms of Service (TOS) are located online at usccdailyperks.com/tos. When you first use your phone, you will be asked to confirm that you are over 13 years old and to accept TOS. We will then ask you to provide us with your zip code, gender and birth date so that we may serve content and offers from your area. If you do not immediately accept TOS, a message will remain in your recent Info and Offers Menu, allowing you to accept TOS at a later time.
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13. What will Daily Perks do with my information?
Daily Perks will NEVER share or sell any of your information to any 3rd party advertisers. Your information will only be used by Daily Perks to enhance your U.S. Cellular experience.
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14. How much data/disk space does Daily Perks use?
Depending on your phone type, usage, and preferences Daily Perks uses in between 5-200 kb of data per day.
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15. How do I open Daily Perks, or view current offers and content again after they have been dismissed?
A list of current offers is available in the Recent Offers Menu. To reach the Recent Offers Menu:

For Android phones:

Open the Daily Perks application by clicking on Daily Perks in your menu.

For Blackberry phones:

Menu>>>Downloads>>>Daily Perks
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16. I received an offer a few days ago. I was planning on using it, but it's not in my recent Info and Offers Menu. How do I get it back?
Most offers are available for only a limited time. On the left side of the recent Info and Offers Menu there is a graphic that indicates how long an offer is valid:

Offer expires in one day
Offer expires in two days
Offer expires in three days
Offer expires in more than three days

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17. Can I change the sound the Daily Perks application makes? Can I turn the volume down or off?

For Android phones:

Within the Daily Perks Application press Menu>>>Sound to adjust your sound preferences.

For Blackberry phones:

Within the Daily Perks Application press the Menu button>>>My Info>>>and check/uncheck the "Silent" option
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18. I don't want a certain type of content; is there any way I can block specific offers?
No, but you can let us know! Daily Perks allows you to Rate an Offergive it a rating out of five starsthat will help us to determine what offers users want most. Rest assured, Daily Perks is always working to send you the most valuable and useful offers possible.
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19. I'm receiving offers too early in the morning/too late at nightwhat can I do?
You may choose to turn the sound off within the recent Info and Offers Menu. To disable the Daily Perks alert sound, select "Menu," "Options" and then "Sound Options" from within the recent Info and Offers Menu, then choose "None" or "Silent". This will disable the alert sound indicating that a new offer has been delivered.
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20. What does the "Call" option do? Is there a charge to use this function?
"Call" is a function available through the Daily Perks application that allows you to place a phone call to a retailer directly from the offer. Selecting "Call" makes it easy for you to redeem offers that you are interested in with the click of a button. There is no additional charge for this service.
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21. What does the "Send Txt" option do? Is there a charge to use this function?
"Send Txt" is a function available through the Daily Perks application that allows you to send an SMS message in response to an offer. Click-to-SMS makes it easy for you to redeem offers that you are interested in with a single click. Standard text messaging rates may apply for this service.
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22. What does the "Launch" option do? Is there a charge to use this function?
"Launch" is a function available through the Daily Perks application that allows you to launch a mobile website or application download in response to an offer. Click-to-launch makes it easy for you to redeem offers promoting mobile websites or mobile digital media like applications, games, or ringtones. Standard mobile web usage charges and application download fees may apply.
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23. What are ratings? How are they used?
Daily Perks allows you to rate contentfrom one to five stars. Ratings are used to help us understand the types of content that are most popular with our users. Content that does not generate interest can then be removed or replaced with a more highly-rated option.
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24. What are "U.S. Cellular Messages"?
U.S. Cellular Messages are sent from U.S. Cellular to notify you of important dates, update you on new products and special offers, and keep you in-the-know with the latest U.S. Cellular news.
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25. What are "Bonus Messages"?
Bonus Messages include content and offers from parties other than U.S. Cellular. Set Bonus Messages to 'On' to receive fun and informative content, like weather forecasts, local gas prices, and trivia, as well as valued offers from local and national businesses.
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26. Can I set my phone to only receive a certain type of content or offer?
Yes. We are always looking for input on what best fits your needs. You may turn on or off notifications for both U.S. Cellular Messages and Bonus Messages through the recent Info and Offers Menu:

Menu>>>U.S. Cellular Messages>>>On/Off

Or

Menu>>>Bonus Messages>>>On/Off

You will still be able to access these messages from the recent Info and Offers Menu, but will not receive banner notifications when they are available.
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27. How do I cancel Daily Perks?
For the downloaded version of Daily Perks you may choose to simply turn off sound notifications or you may delete the application. You may also choose to contact customer support at dailyperkssupport@mobileposse.com where they can suspend your account. If you change your mind, you are welcome to re-enroll at any time. If Daily Perks was already on your phone when you purchased it then just enter Daily Perks and go to 'options' under the main menu. From here you may choose to turn off all notifications and audible alerts. You may also choose to suspend your account by contacting dailyperkssupport@mobileposse.com.
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28. I'm receiving offers from retailers and restaurants that are not in my area; what can I do?

For Android phones:

Within the Daily Perks application press Menu>>>My Info and change your zip code

For Blackberry phones:

Within the Daily Perks application press the Menu button>>>My Info and change your zip code

OR:

Please send an email to Customer Service at dailyperkssupport@mobileposse.com with the following information: your U.S. Cellular phone number, what type of phone you have, and your preferred ZIP Code. Accurate information should help ensure that you receive pertinent local content and offers on your phone.
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29. I'm receiving content and offers that are not local to me and/or my ZIP code has changed; what can I do?

For Android phones:

Within the Daily Perks application press Menu>>>My Info and change your zip code

For Blackberry phones:

Within the Daily Perks application press the Menu button>>>My Info and change your zip code

OR:

Please send an email to Customer Service at dailyperkssupport@mobileposse.com with the following information: your U.S. Cellular phone number, what type of phone you have, and your preferred ZIP Code. Accurate information should help ensure that you receive pertinent local content and offers on your phone.
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30. I'm getting an error [or insufficient memory] message when I try to download ringtones; what do I do?
Your phone's memory may be full. Most phone models allow you to view the available memory on your phone. You can free up memory by deleting or moving items, such as pictures. You may also move items to an external memory card to free up the phone's memory and allow for use of Daily Perks. For more information, please visit
http://usccdailyperks.com
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31. Can I receive offers from different areas when I'm traveling?Daily Perks content and offers are specifically tailored to the zip code that you provide during registration. Once you have accepted the Daily Perks Terms of Service, you will receive offers specific to this location. However, if you are traveling outside of your home network (including outside of the United States) you may incur roaming charges for the data updates that are free of charge to you while within your home network.
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